Customer Service Portal

Get instant support with our AI-powered assistance, live chat, and comprehensive help center. We're here 24/7 to help with your telehealth needs.

Medical Emergency?

For life-threatening emergencies, call 911 immediately. For urgent medical care, contact our 24/7 hotline.

Call Emergency Line

Ask United AI

Get instant answers to medical questions with our advanced AI assistant. Available 24/7 for symptom checking, drug information, and health guidance.

Ask United AI

Live Chat Support

Connect with our support team in real-time for account issues, technical support, and general inquiries.

Appointment Support

Schedule, reschedule, or cancel appointments. Get help with booking conflicts and appointment management.

Manage Appointments

Billing Support

Get help with billing questions, payment issues, insurance claims, and account management.

Technical Support

Troubleshoot technical issues, get help with video calls, app problems, and device compatibility.

FAQ & Help Center

Browse our comprehensive help center with frequently asked questions, guides, and troubleshooting tips.

Contact Information

Multiple ways to reach our support team

24/7 Hotline

1-888-9YOURMD

Available 24 hours a day, 7 days a week

Email Support

support@yourmd.online

Response within 24 hours

Office Address

9205 W Russell Rd, Building 3

STE 240, Las Vegas, NV 89148

Business Hours

24/7 Support Available

Telehealth services available anytime